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Wednesday, September 2, 2009

Jurisdiction B News: National Government Services will be closed on Labor Day

 
 
 
 
National Government Services will be closed on Monday, September 7, 2009 for Labor Day
In observance of Labor Day, the National Government Services offices will be closed on Monday, September 7, 2009. This includes the Provider Contact Center, EDI Help Desk and the CEDI Help Desk.  The Interactive Voice Response (IVR) Unit at 877-299-7900 will remain open that day. The National Government Services offices will reopen on Tuesday, September 8, 2009 for normal business hours. The following information was sent via the CEDI Listserv and applies to all electronic submitters: The CEDI Help Desk will reopen on Tuesday, September 8, 2009 at 9:00 am ET for normal business hours.
The CEDI Gateway will be open for Trading Partners to exchange transactions on Monday, September 7, 2009.
DME MAC Reports and Electronic Remittance Advices produced on Friday, September 4, 2009 will be delivered to the Trading Partner's CEDI mailbox between Monday, September 7 and Tuesday
, September 8, 2009.All DME MAC Jurisdictions will observe Monday, September 7, 2009 as a holiday and claim cycles will not run.
Claims received after 5:00 pm ET on Friday, September 4, 2009 through 5:00 pm ET on Tuesday, September 8, 2009 will be delivered to the DME MAC Jurisdictions on Tuesday, September 8, 2009 with a receipt date of Tuesday, September 8, 2009.  DME MAC reports for these claims will be available for download on Wednesday, September 9, 2009. Electronic Remittance Advices produced Tuesday night will be available Wednesday, September 9, 2009.

Please contact the CEDI Help Desk regarding any questions at
ngs.cedihelpdesk@wellpoint.com or at 866-311-9184. 

 
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