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Wednesday, May 20, 2009

Jurisdiction B News: National Government Services offices closed on Memorial Day

 
 
 
 
National Government Services will be closed on Monday, May 25, 2009 for Memorial Day In observance of Memorial Day, the National Government Services offices will be closed on Monday, May 25, 2009. This includes the Provider Contact Center, EDI Help Desk and the CEDI Help Desk.  The Interactive Voice Response (IVR) Unit at 877-299-7900 will remain open that day. The National Government Services offices will reopen on Tuesday, May 26, 2009 for normal business hours. The following information was sent via the CEDI Listserv and applies to all Electronic Submitters:·        The CEDI Gateway will be open for Trading Partners to exchange transactions on Monday, May 25, 2009.·        DME MAC Reports and Electronic Remittance Advices produced on Friday, May 22, 2009 will be delivered to the Trading Partner's CEDI mailbox between Saturday, May 23 and Monday, May 25, 2009.·        All DME MAC Jurisdictions will observe Monday, May 25, 2009 as a holiday and claim cycles will not run.·        Claims received after 5:00 p.m. ET on Friday May 22, 2009 through 5:00 p.m. ET on Tuesday May 26, 2009 will be delivered to the DME MAC Jurisdictions on Tuesday May 26, 2009 with a receipt date of Tuesday, May 26, 2009. DME MAC reports for these claims will be available for download on Wednesday, May 27, 2009.·        Electronic Remittance Advices produced Tuesday night will be available Wednesday, May 27, 2009.  The CEDI Help Desk can be reached by e-mail at ngs.cedihelpdesk@wellpoint.com or by phone at 866-311-9184.

 
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