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Monday, January 25, 2010

NAS DME Additional Update



NAS DME Jurisdiction D E-mail List
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General Updates
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Blizzard Condition Closures - Contact Center and Phone Reopenings 01/25/2010

Due to blizzard conditions the NAS DME Supplier Contact Center and the Telephone Reopenings in Fargo and Grand Forks, ND are closed today. Suppliers are strongly encouraged to use the Interactive Voice Recognition (IVR) system (https://www.noridianmedicare.com/dme/contact/docs/ivr_at_a_glance.pdf) at 1-877-320-0390 for inquiries. The IVR accepts voice and touch-pad commands. The information available through the IVR includes:

    -Eligibility: effective dates, deductible, HMO information, deceased information based on anticipated date of service
    -Same or Similar: HCPCS code and modifier, initial date on file, recertification date, last date billed, billing supplier name and phone number
    -Claim Status: including allowed, paid, denied amounts and reason for the denial, the check number, and date of payment/denial
    -Checks: issue date, amount, check number
    -CMN Status: initial date of CMN, recertification date, length of need
    -Pricing: fee schedule allowed amount per quarter requested
    -Payment Floor: Number of pending claims and associated dollar amount, total number of claims on the payment floor and associated total dollar amount
    -Duplicate Remittance Advice orders

The NAS DME Jurisdiction D website, https://www.noridianmedicare.com/dme/, offers a variety of forms, local coverage determinations and related policy articles, fee schedules, and contact information.

To assist as many suppliers as possible when the office reopens, the supplier contact center will limit inquiries to one-per-call.

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Comprehensive Error Rate Testing: Survey Completion - CERT Teleconference January 13th
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What's New
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View a complete listing of the most recent web site updates: https://www.noridianmedicare.com/dme/news/updates.html

Supplier Contact Center and Telephone Reopening Closures
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    Daily: 11:45 a.m. - 12:30 p.m. CT (Telephone Reopenings only)
    02/15/10 for training (Supplier Contact Center only)

Workshops
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Tell NAS where, how, and what topics you want workshops on: http://www.surveymonkey.com/s.aspx?sm=HtqIIW7uv6fE52pDD9bb3w_3d_3d

Upcoming Changes
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Medicare Partners
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CBIC: Competitive Bidding Implementation Contractor (Competitive Bidding): http://www.dmecompetitivebid.com/palmetto/cbic.nsf/DocsCat/Home

CEDI: Common Electronic Data Interchange (Electronic Billing): http://www.ngscedi.com/

CERT: Comprehensive Error Rate Testing (Claim Payment Review): http://www.certcdc.com/certproviderportal/pages/

NSC: National Supplier Clearinghouse (Supplier Enrollment): http://www.palmettogba.com/nsc

PDAC: Pricing, Data Analysis and Coding (HCPCS Coding Assistance): https://www.dmepdac.com/

QIC: Qualified Independent Contractor (Reconsiderations): http://www.rivertrustsolutions.com/

RAC: Recovery Audit Contractor (Claim Processing Review): http://www.healthdatainsights.com/

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(c) Noridian Administrative Services, LLC
900 42nd Street South, Fargo ND 58103-2146
Phone 1-866-243-7272
DME MAC Jurisdiction D States: AK, AZ, CA, HI, ID, IA, KS, MO, MT, NE, NV, ND, OR, SD, UT, WA, WY, American Samoa, Guam, N. Mariana Islands
www.noridianmedicare.com

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