DME MAC Jurisdiction C NewsThe DME Provider Contact Center will be closed in observance of the Presidents Day holiday on February 16, 2009: Although you will be unable to speak to a Customer Service Representative (CSR) during this time, please remember that our Interactive Voice Response (IVR) unit will remain operational to provide you with information that does not require CSR assistance.
CMN Status for Oxygen: The CMN status option of the DME MAC Jurisdiction C IVR provides CMN information for the procedure code entered and also CMN information on any similar equipment on file; however, at this time the IVR is not able to provide the most accurate CMN information for oxygen codes. Therefore, the Customer Service staff has been instructed to assist suppliers with CMN status for oxygen. All other CMN status inquiries should be conducted through the IVR.
Attention Providers! Don't be left out! Registration for the Savannah, GA workshop is still available! Please join Provider Outreach and Education for the upcoming workshop "Medicare Survival Guide" in Savannah, GA. These all day events provide valuable information on a wide array of Medicare topics to help attendees survive the Medicare world. Topics include:
- Medicare Updates
- Documentation/Intake process
- CERT Reduction Plans: What You Need to Know to Decrease Errors
- Top Denials and Inquiries
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